References.

Santander

Head of Cybersecurity Management

Santander is a global banking group originating from Spain, with a significant presence in numerous countries worldwide. Established in 1857, it has grown to become one of the largest financial institutions globally. Santander offers a wide array of banking services, including retail and commercial banking, asset management, and investment banking.

The Bank has handed over, and IT Factory Company has committed itself to providing the service of supporting IT projects by assigning consultants on T&M basis in the processes of support and delivery of various IT services, such as:

  • conducting IT project management, delivering business and systems analysis
  • design and development according to provided specification.
  • planning and executing tests in projects conducted by the bank, with the scope designed by both Parties and dependent on current business needs of the Bank
  • conducting the verification of how the Bank’s requirements are being fulfilled, plus assessing the risks of cooperating with given subjects
  • supporting the Bank’s suppliers/partners in the area of implementing certain security standards
  • completing an analysis in order to verify the result and correctness of the security requirements (systems / processes) implemented by the Bank or an authorized party

IT Factory has shown a great deal flexibility and delivered the agreed services in the manner closely aligned with the Client’s demands. The expertise level of proposed specialists to work on projects at the Bank was always very high. As a party accepting the deliverables, I assess very positively the level of cooperation with IT Factory and can recommend it as a solid partner to provide services of a high level.

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