The Application Management Offering encompasses services provided by a third-party organization (IT Factory in this case) to small or large companies to help businesses get the application support that they need. Such an expertise is often needed when businesses don’t want to rely on internal resources to maintain critical software systems.
IT Factory makes sure that all IT Service Management processes, Operational Level Agreements and Underpinning Contracts are appropriate for the agreed service level targets. We will quantify the expected business value of recommendations, select them, and propose appropriate follow-up steps. The results of the analysis made by our experts provide a baseline for evaluating the execution of these steps as well as a means for monitoring the performance of the applications.
Application Portfolios are valuable assets to each company, and as such, they need to be maintained and optimized to reduce costs and to control on-going investments. Applications in full production phase generate most of their business value. The maintenance and support of a common application account for 70% of the overall IT effort. The goal of the application management phase of the application lifecycle is therefore to achieve high operational efficiency and to provide maximum value to business.
Several factors need to be taken into consideration in order to protect the company’s assets, such as:
IT Factory has a proven track in assisting small and large companies with their needs of application support and maintenance. It includes, but is not limited, to the following activities:
The IT Factory specialists will provide a plan to achieve high operational efficiency by finding ways to optimize applications, make them stable, and allow for easier and more flexible change control process. Perform continous improvemnet in the area of: a strategic, functional, and technical review of your applications and systems.
"With us, your CHALLENGES do not become PROBLEMS!"
Effective application management and significant cost reductions
High standardization and maturity of maintenance procedures
Wide and quick access to a highly specialized common pool of IT specialists
Reducing the risk of change management, implementation and stabilization
Increasing control over the quality of incident and problem management processes
Ensures the flow of knowledge necessary to optimize systems (continuous improvement)
Feel free to reach out to us, explore further details about our offerings, and arrange a consultation at your convenience.
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