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Our offer is a response to the needs in the field of design, audit and maintenance of applications made in new and old technologies. Our clients were usually not dissatisfied with the quality of services provided by the current supplier, the continuity of these services or even their discontinuation due to the discontinuation of the technology that supported key production or back office systems in the company.
We’re presenting to you offers related to high-level expert services provided by IT Factory. The options include the following services:
All you need to do is… to choose the right services options that suits you!
Cross-Sector Organizations
IT Software Houses
IT Product Companies
IT Care/ Maintenance Departments
Non-government Organizations
You need to focus the IT team's efforts on new development projects and cooperation effort related to new changes proposed by the business. Software maintenance processes may be saturating your IT resources, making it impossible to implement current projects, which introduces significant implementation delays (time to market is affected).
Service Design is an offer that allows you to focus at an early stage of the system or application development on creating a maintenance strategy, technological assumptions or guidelines which can reduce the subsequent cost of its maintenance. You go through similar considerations when changing the current system technology, or implementing a more sophisticated solution.
Our experts will conduct the managed services audit, that is an in-depth evaluation of services portfolio, focusing on the following areas: Service Level Requirements (SLR) and Service Level Agreement (SLA), Service Procedures and Operational Level Agreement (OLA) and all aspects related to technology used. Once the audit is completed, we will provide to you the knowledge and information so that needed to expedite decisions related to promoting systems from development to care departments.
Our specialists will target the internal resources and processes with the goal of increasing the overall performance of a specific application. By enhancing operational efficiency, we will help you to lower the cost per unit of work completed, and to free up resources for higher priority assignments. We will create functional extensions of the existing systems and enable the client to choose the optimal moment to implement new versions of applications.
IT Factory will take over the responsibility for the processes of the application maintenance, management of software quality and life cycle. In case when it is necessary, we will assist you by fully or partially redesign and redevelopment of the maintained applications.
If the business value of the systems you maintain is not high, the cost of maintaining the system is significant, or the technology needs to be refreshed, then you want to maintain the life of the legacy system to a minimum or choose to shut it down in a controlled manner. In such a case, you need a reliable assessment of the validity of an individual service requests or a minor change required by law. You implement a new solution and gradually phase out the old one.
"Discover how to organize and maintain your systems in a proper way!"
Chief Executive Officer
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